Delivery & Return
Free delivery available on all products with order value over ₹1000. And if you found product faulty, we do have 7 days replacement & return available*
Delivery Options Overview
At Techiesms, we aim to provide fast and reliable shipping for all our customers. We use trusted courier services like Delhivery and DTDC to ensure your orders reach you on time.
- Delhivery Shipping: If you place your order before 10 am, we will ship it the same day via Delhivery.
- DTDC Shipping: Orders packed before 4 pm will be shipped via DTDC.
- DTDC Express Shipping: For faster delivery, we offer DTDC Express Shipping, shipped via Airways. Please note that this option can only be used for products without batteries.
We strive to ship all orders on the same day, provided the order is placed before our cut-off times. Thank you for choosing Techiesms for your IoT and electronics needs!
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation on WhatsApp & Email
3. Wait for Your Order to dispatch within 24hours
4. Get it delivered at your doorstep
Shipping Rates (Outside Gujarat)
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Standard delivery Get it in 5-7 Working Days* (Surface Shipping) |
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|---|---|
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Orders over ₹1000 |
FREE |
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Orders under ₹1000 |
₹73 |
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Express Shipping Get it 1-4 Working Days* (Air Shipping) |
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Any Order Value , Any Item (without Battery) |
₹360 |
Shipping Rates (Within Gujarat)
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Standard delivery Get it in 1-3 working days* (Surface Shipping) |
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|---|---|
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Orders over ₹1000 |
FREE |
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Orders under ₹1000 |
₹55 |
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PickUp Services within Ahmedabad |
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Pickup from our Store in Ahmedabad |
FREE |
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Book delivery services like Porter or DropOn etc |
Payment on Customer |
As our store and warehouse is based in Ahmedabad, Gujarat we can provide quick deliveries
Exchange or Return of Goods
All items are delivered with standard warranty of minimum 7 Days from the delivery date to protect the customers from any manufacturing defect. If 7 days have gone by since the product was delivered, a refund or exchange would not be acknowledged, and the Management decision would be final. Only defective/damaged products will be accepted for returns/refunds.
Our tech team will then inspect the case and understand if the product is faulty and confirm the condition of the product. Upon confirmation from our tech team, the customer support team will contact you for a return, please ship the product back to our office only in original packing. Once we receive the item and upon team confirmation that it arrived in original packing with all the original parts/components/contents/accessories then refund/replacement will be initiated.
Any repair or replacement of defective parts will be charged to the Customer, If the fault is due to accident, misuse, negligence, and willful Damage by the Customer.
If you have any problems with your order, please notify us within this duration 7 days from date of delivery of any defective product. You agree to pay for the return shipping on exchanges and returns You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
In case ,we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
To the product need to be exchanged, firstly, please send the photos/videos of damaged products to us on techiesms@gmail.com and you can contact us on +91 82000 79034 during 2.00 PM to 7.00 PM in working days. We will estimate the damages then decide the best way to exchange or return the product. If the particular item is not in stock to replace ,we will provide the full refund.
Once your return is received and inspected, we shall process the refund/notify you of the rejection of your refund. In case of a refund, a credit will automatically be made in your wallet, within 7 working days of approval.
Also, if the product is not returned in original packing or it exceeds the return period, replacement request will be cancelled.
Replacement/Return requests will not be entertained for products that are marked as non-returnable on the product page.
FAQs
We understand how important it is to receive your order on time. If your order hasn't arrived yet, please check the following:
- Shipping Times: Orders placed before 10 am are shipped the same day via Delhivery, and orders packed before 4 pm are shipped via DTDC. If you ordered after these times, it may take an extra day for processing.
- Shipping Method: If you selected DTDC Express Shipping, please note that this option is shipped via Airways for faster delivery, but it can only be used for products without batteries. Delivery may take additional time depending on the location.
- Delivery Delays: Occasionally, deliveries may be delayed due to unforeseen circumstances like weather conditions or logistical issues. You can track your shipment with the tracking number provided in your order confirmation email.
Please visit these links and enter your tracking number to get real-time updates on your shipment status.
Delhivery Tracking: https://www.delhivery.com/tracking
DTDC Tracking: https://www.dtdc.com/trackdtdc.com
If your order is still missing after the expected delivery date, please contact us on +91 82000 79034 with your order number, and we'll be happy to assist you further. You can ask your doubts WhatsApp as well.
Thank you for your patience!
We strive to ensure timely delivery of your orders; however, please note that both Delhivery and DTDC do not operate on public holidays. Deliveries are typically paused on such days, and services resume the next business day. This means that if your delivery is scheduled on a public holiday, it will be delayed until the following business day.
To avoid any inconvenience, we recommend planning your orders around public holidays and checking our holiday schedule in advance. If you have questions about specific delivery dates or need assistance with rescheduling, please contact our customer support team.
Yes, we deliver to most pin codes across India using our trusted courier partners, Delhivery and DTDC. However, delivery availability can vary based on your specific location.
- Delhivery services over 18,600 pin codes nationwide, ensuring extensive coverage for most areas.
- DTDC also offers a wide network, covering numerous pin codes across India.
To confirm if we deliver to your specific postcode, please use the following tools:
- Delhivery Pin Code Locator: Delhivery Location Finder
- DTDC Pin Code Serviceability: DTDC Pincode Serviceability
If your area is serviced by our courier partners, your order will be delivered promptly. If you need assistance or have further questions, feel free to contact our customer support team.
Express delivery is available for most orders; however, there are specific conditions to consider:
DTDC Express Shipping via Airways: This expedited service is designed for faster delivery but is restricted to products without batteries. If your order contains a battery-powered item, this shipping option cannot be utilized.
If your order contains a battery, we can ship in 2 separate orders.
1st parcel in express shipping (without battery)
2nd parcel in normal shipping (only battery)
